Return Policy

Standard Return Policy

You have 14 calendar days to return an item from the date you received it. Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

Exceptions

We only accept products that were directly purchased from us and in its original conditions for returns. We cannot accept your return if the item was physically damaged, modified or disassembled.

How to return

-Submit a return request through our contact us form.
-Write down the RMA number on a slip and pack the item into its original packaging.
-Use the included return label to ship the item, please securely tape the package before you ship it out.

Noticed

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.