Shipping Methods

Free standard shipping: 3-5 business days
$7.99 for Expedited shipping: 2-4 business days


All orders are processed, verified, and shipped within 1-2 business days or sooner. Orders will usually leave our warehouse within two business days after you have placed your order. We work hard to ship every order as quickly as possible. During the Holiday season, the turnaround time might be longer than normal. 

Lost, Stolen or Delayed Packages

We are not responsible for orders lost due to incorrectly supplied addresses, or unclaimed/refused packages. The InstantPods is not responsible for lost or stolen packages that were marked as delivered by the carrier.

If you have an issue, please file a claim with the appropriate carrier as follows:
USPS Claims: 

Service FAQ

How soon will I get my replacement?

How do I know that my AirPods has a faulty battery?

How long does the service process take?

How long is the warranty period of the refurbished replacement?

What if I am not happy with my replacement?

What will happen to the faulty AirPods I returned?

Trade-In FAQ

What is InstantPods Trade In?

How do you determine Trade In value?

How does InstantPods Trade In work?

What if the AirPods I returned does not match the condition I described or it was confirmed counterfeit?