AirPod Replacement PodHub

Replacement AirPod Pro Not Connecting? Troubleshoot Expert Guide!

falls shu Mar 31, 2023

Smiling woman with replacement AirPods enjoying music.

As an AirPods Pro owner, you know how important it is to have a reliable and consistent connection between your earbuds and your device. However, there may come a time when you need to replace your AirPods Pro due to loss, damage, or other issues. When you receive your replacement AirPods Pro and they're not connecting, it can be frustrating and stressful.

Fortunately, troubleshooting the issue is relatively straightforward, and there are several things you can do to get your replacement AirPods Pro connecting to your device properly. In this expert guide, we'll provide you with a step-by-step guide on how to troubleshoot your replacement AirPods Pro and get them connecting to your device in no time.

Reset your AirPods Pro

The first step in troubleshooting your replacement AirPods Pro is to reset them. To do this, follow these steps:
1. Place both AirPods Pro in their charging case
2. Press and hold the button on the back of the case until the LED light on the front flashes white
3. Release the button and wait for the LED light to flash amber
4. Put your AirPods Pro near your device and follow the on-screen instructions to connect them.


Check your device's Bluetooth settings

If your AirPods Pro still aren't connecting, the next step is to check your device's Bluetooth settings. Make sure Bluetooth is turned on, and that your device is searching for nearby devices. If your device isn't detecting your AirPods Pro, try moving closer to your device, or restarting your device and your AirPods Pro.


Check your AirPods Pro firmware

If your AirPods Pro still aren't connecting, it's possible that they need a firmware update. To check your AirPods Pro firmware, follow these steps:
1. Make sure your AirPods Pro are connected to your device
2. Go to Settings > General > About > AirPods Pro
3. Check the firmware version.
If your AirPods Pro firmware is out of date, follow the on-screen instructions to update it. This should help resolve any connection issues you're experiencing.


Clean your AirPods Pro

If your AirPods Pro are still not connecting, it's possible that there's debris or dirt on the charging contacts. To clean your AirPods Pro, follow these steps:
1. Use a soft, dry, lint-free cloth to clean the charging contacts on your AirPods Pro
2. Use a small, soft-bristled brush to clean the charging port on your AirPods Pro case
3. Try connecting your AirPods Pro to your device again.


Contact Apple Support

If you've tried all the troubleshooting steps and your replacement AirPods Pro are still not connecting, it's time to contact Apple Support. Explain the issue you're experiencing, and they should be able to help you resolve the issue or provide you with a replacement if necessary.

In conclusion, if your replacement AirPods Pro aren't connecting, there are several steps you can take to troubleshoot the issue. Start by resetting your AirPods Pro, checking your device's Bluetooth settings, and updating your AirPods Pro firmware. If these steps don't work call expert with the InstantPods for replacement AirPods support. 

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